FREQUENTLY ASKED QUESTIONS

Q. How much do you charge?

A. Cost determination for a job involves many factors. The main factors include how many technicians will be need, how long the work will take, and how much bio-hazardous waste will be disposed of. Until we know exactly what is involved, we won’t know our costs. In some ways, this is similar to an auto body technician needing to see your car before telling you what is will cost to repair the damages. It is, however, often the case, that our services are covered by your insurance.

Q. How much do you charge?
A. Cost determination for a job involves many factors. The main factors include how many technicians will be need, how long the work will take, and how much bio-hazardous waste will be disposed of. Until we know exactly what is involved, we won’t know our costs. In some ways, this is similar to an auto body technician needing to see your car before telling you what is will cost to repair the damages. It is, however, often the case, that our services are covered by your insurance.
Q. What is Trauma?

A. Trauma is anyhting that leads to circumstances in either private or public areas that requires professional cleaning or decontamintion. These scenes are not only unsightly, but can present threats to the health of untrained people who attempt to deal with them. Waste materials to be cleaned are often comprised of:

  1. Human body fluids, e.g. cerebrospinal fluids, pleural fluid, body fluid contaminated with blood.
  2. Organs or cell residue containing infectious organism. Trauma clean-up should only be performed by specialized and trained individuals.
Q. Who pays for this service?
A. Many of our services are covered under the homeowner’s insurance policy. Our Claims Department can help establish an insurance claim. We work directly with your insurance provider whenever possible, supplying the necessary documentation to speed up the process.
Q. How fast can you respond to a request?
A. Unless s specific time is required our technician can be there within 1-2 hours.
Q. Are you certified
A. All of the BTSC technicians are O.S.H.A. (Occupational Safety Health Administration) blood borne pathogen certified, bonded, and properly insured.
Q. What areas do you work in?
A. Our serices are available throughout the State of Utah.
Do you performed other cleaning services?
A. Our service focuses solely on biological recovery. As such, our service is among the best in the field of biological waste removal and remediation.
Q. Where does all the waste go?
A. Licensed medical waste disposal companies are used to insure compliance with all regulations regarding proper disposal.
Q. Can;t I just have my employees clean up the blood?

A. Federal Regulation 29CFR1910.1030 states: Your employees can only clean up blood, body fluids, biohazard, or infectious waste if:

  1. Employees have been formally trained in blood borne pathogens.
  2. You have a written blood borne pathogens plan.
  3. . Personal protective equipment is provided.
  4. Hepatitis vaccine is offered.
  5. Proper methods to remove, store, and legally dispose of bio-hazardous waste.

Only after these steps are met, can an employee clean a bio-hazard scene.